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	<title>Uncarved &#187; Google Voice</title>
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	<description>An ongoing tension of potential, or how i learned to stop worrying and embrace the iterations.</description>
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		<title>Playing Hard Means Risking the Occasional Foul</title>
		<link>http://uncarved.prometheas.com/2009/08/playing-hard-means-risking-the-occasional-foul.html</link>
		<comments>http://uncarved.prometheas.com/2009/08/playing-hard-means-risking-the-occasional-foul.html#comments</comments>
		<pubDate>Mon, 24 Aug 2009 03:28:50 +0000</pubDate>
		<dc:creator>John</dc:creator>
				<category><![CDATA[Business Sense]]></category>
		<category><![CDATA[Conversation]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Voice]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPhone app]]></category>

		<guid isPermaLink="false">http://uncarved.prometheas.com/?p=457</guid>
		<description><![CDATA[Michael Arrington of TechCrunch published a post Friday, titled The Truth: What’s Really Going On With Apple, Google, AT&#38;T And The FCC. It is—in my opinion—a fairly insightful piece, particularly regarding his analysis of Apple&#8217;s seemingly misleading wording behind their reasons for &#8220;not approving&#8221; the Google Voice app for inclusion in the App Store. I [...]]]></description>
			<content:encoded><![CDATA[<p>Michael Arrington of TechCrunch published a post Friday, titled <a href="http://www.techcrunch.com/2009/08/21/the-simple-truth-whats-really-going-on-with-apple-google-att-and-the-fcc/">The Truth: What’s Really Going On With Apple, Google, AT&amp;T And The FCC</a>.  It is—in my opinion—a fairly insightful piece, particularly regarding his analysis of Apple&#8217;s seemingly misleading wording behind their reasons for &#8220;not approving&#8221; the Google Voice app for inclusion in the App Store.</p>

<p>I do believe that Apple perceives a risk behind allowing this particular piece of software &#8220;hijack,&#8221; as it were, the iPhone user experience, particularly as the Google Voice service will likely become wildly popular amongst the demographic of folks who are attracted to products like iPhones.  I must also note that Apple themselves pulled quite a similar customer &#8220;hijacking&#8221; trick on AT&amp;T with the iPhone.</p>

<p>So if anyone knows the smell of this type of usurpation, it&#8217;s Apple.  They&#8217;re also right to fear it.</p>

<p>I ultimately get exactly why Apple attempted to block it: to paraphrase the late father of a past girlfriend of mine, <em>if you&#8217;re not pulling at least one foul per game, you&#8217;re just not playing hard enough.</em></p>

<p>It&#8217;s all a game of strategy, folks, and the stakes in the competition for slices of the burgeoning mobile Internet device market are pretty damned high.</p>

<p>Arrington does make one claim, however, that I just can&#8217;t get behind.  He writes:</p>

<blockquote>[Apple is] jealously guarding control of their users and trying to block Google and other third party developers at every turn from getting their superior applications in front those users.</blockquote>

<p>The first half is spot-on, but the second half is very wrong—they are <em>not</em> fearful of developers offering better software than their apps.  Apple doesn&#8217;t care, for example, about superior stock tracking, weather, or memo programs.</p>

<p>They <em>do</em> care about Safari, Phone, Contacts, Calendar, Mail, Messages, and iPod, App Store, and iTunes applications: they <em>are</em> the signature apps of the core iPhone user experience.</p>

<p>If Google Voice takes over the dialer, a significant problem is introduced: people may likely start demanding that the phone experience is designed around the Google Voice service.  In such a case, Apple will have lost control of the UX of this core component of the product, as they would then have to choose between two paths:</p>

<ol>
<li>chase after the Google Voice UX requirements, OR</li>
<li>consciously choosing to ignore it, causing customers that want it evaluate switching to an Android phone.</li>
</ol>

<p>Apple are specifically looking to control the core user experience of the device, but <em>that&#8217;s what Apple does</em>, and what&#8217;s more: <em>that&#8217;s what we (largely) want them to do!</em>  Their passion for that sort of thing is <em>directly attributable</em> for the design excellence of their products.</p>

<p>In any case, the ref is on the field, and we&#8217;ll get a call on the game play.  The only certainty here is that—whatever call the FCC ultimately makes—the outcome will be interesting.</p>

<p>My call: <em>offensive holding</em>.</p>
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