On Expectations
June 8th, 2009
Comedian Louis C. K.’s piss-take at human behavior when our expectations are not met.
Although he amusingly paints the behavior of folks annoyed with unmet expectations with absurdity, his insights actually led me down a different path of reflection: the importance of the art of managing expectations.
Nearly any undesirable situation can be dealt with more gracefully, with the application of effective expectation management.
